CAN I MIX JERSEY TOP AND TROUSER SIZES?
Yes, you can mix and match different sizes for the top and bottom when ordering a cycling kit.
WHAT IS THE FLEECE LINING?
The thermal fleece lining is an option available when ordering a long sleeve cycling jersey. It provides added warmth for riding in cold areas or even for skiing.
DO YOU HAVE A SIZE CHART?
Yes, each cycling jersey or kit has a link to its size chart located above the sizing options.
WHAT IS YOUR RETURN POLICY?
We offer a 100% satisfaction guarantee and will work with you to ensure that you are happy with your purchase. If the size doesn't fit or your order doesn't meet your needs, please contact us for assistance.
You can find more information about our refund policy at this link: -> REFUND POLICY <-
HOW CAN I EXCHANGE MY ITEM?
If you would like to exchange your item, please contact us via our contact-us page for further assistance.
WHICH COUNTRIES DO YOU SHIP TO?
We ship worldwide. No extra cost for any country.
HOW DO I CHECK THE STATUS OF MY ORDER?
You can track the progress of your order using our tracking system by clicking on this link: -> TRACK YOUR ORDER <-
You can also find this link under the "Service" tab in the main menu
HOW LONG DOES DELIVERY USUALLY TAKES?
Order processing takes 1-3 business days before shipment. Once your item is dispatched, the estimated delivery time is:
- USA: 7-14 business days
- UK: 7-18 business days
- Australia: 7-18 business days
- Canada: 7-18 business days
- Europe: 7-18 business days
- Rest of world: 14-20 business days
If your order has not arrived within the estimated delivery time, please contact our support team via our contact-us page
DO YOU DELIVER PRODUCTS INTERNATIONALLY?
Yes, we successfully ship products worldwide every day. Kindly review the estimated delivery time to your country as mentioned above.
CAN I COMBINE ITEMS FROM MULTIPLE ORDERS INTO ONE PACKAGE?
Items may be shipped separately, as some items are shipped directly from our factories, which may be located in different places.
HOW TO CONTACT FRELSI?
Please feel free to contact us anytime via direct message on our socials or via our contact-us page:
-> Contact-Us <-
We are always happy to help.